Terms of Service

Version Dated: July 6, 2026

Please read these Terms of Service carefully before using our service.

Acceptance of Terms

By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.

Description of Service

Smallbay (smallbay.ai) provides property management software for small bay and flex industrial properties, including tools for rent collection, tenant management, maintenance requests, and leasing.

User Accounts

When you create an account, you must provide accurate and complete information. You are responsible for:

  • Maintaining the security of your account
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

Acceptable Use

You agree not to use the service to:

  1. Violate any laws or regulations
  2. Infringe on intellectual property rights
  3. Transmit harmful or malicious content
  4. Interfere with the service's operation

Payment Terms

  • All fees are non-refundable unless otherwise stated
  • We reserve the right to modify pricing with 30 days notice
  • You are responsible for all applicable taxes

Intellectual Property

The service and its original content, features, and functionality are owned by Smallbay (smallbay.ai) and are protected by international copyright, trademark, and other intellectual property laws.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages.

Termination

We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms on this page.

Governing Law

These Terms shall be governed by the laws of the State of New York, without regard to its conflict of law provisions.

Contact Us

If you have questions about these Terms, please contact us at hello@smallbay.ai.